SpotOn Loyalty is baked into the SpotOn suite and good at points. MemberZone goes past points to recurring memberships, subscriptions, and rewards, with a member CRM and fulfillment built in and no monthly platform fee. It does not connect to the SpotOn register yet; it runs beside SpotOn and connects natively to Toast, Square, Lightspeed, Shift4, and Clover. Committed to SpotOn and only want points? Keep it. Want memberships and recurring revenue? MemberZone.
Which is right for you
Skip the spreadsheet. Here's the honest call.
Choose MemberZone if…
- You want recurring memberships and subscriptions, not just loyalty
- You want a member CRM and fulfillment built in
- You'd rather pay on volume than bundle into a POS plan
Choose SpotOn Loyalty if…
- You're committed to SpotOn and want native points/loyalty
Capability scorecard
Line by line, no hand-waving
MemberZone leads on 3 of 5 buyer priorities below. The rest is an honest read of where each tool lands.
| Capability | MemberZone | SpotOn Loyalty |
|---|---|---|
| What it runs | Memberships, subscriptions, loyalty, and rewards | Points/loyalty within SpotOn |
| Recurring memberships & dues | Yes: subscriptions, tiers, and auto-billed dues | Loyalty-focused; not recurring memberships |
| Monthly fee | None on Starter & Growth: percentage of membership/loyalty volume only; flat monthly at Enterprise | Bundled with SpotOn plans |
| POS integration | No SpotOn register connection yet; runs beside it | Native to SpotOn |
| Fulfillment, compliance & CRM | Multi-carrier labels, DTC compliance shipping, and a member CRM | Loyalty and marketing tooling |
Where SpotOn Loyalty wins
An honest look.
No tool wins every dimension. Here is where SpotOn Loyalty is the better fit.
SpotOn Loyalty is bundled into the SpotOn POS and marketing suite, so for SpotOn merchants it's there out of the box with nothing to connect.
MemberZone does not connect to the SpotOn register yet, and it does not replace SpotOn's marketing suite. It runs the membership and subscription layer beside SpotOn.
Why teams switch
Why teams leave SpotOn Loyalty
The reasons that come up most when businesses move from SpotOn Loyalty to MemberZone.
They want recurring memberships and subscriptions beyond loyalty.
They want a member CRM and fulfillment built in.
They would rather pay on volume than bundle into a POS plan.
Switching
Moving from SpotOn Loyalty
MemberZone adds memberships, a member CRM, and fulfillment beside SpotOn's loyalty. It does not connect to the SpotOn register yet, so members are looked up in MemberZone.
- 1Keep SpotOn for sales and payments. MemberZone runs the membership and subscription layer beside it, without replacing SpotOn's marketing suite.
- 2Import your existing members, tiers, and paid-through dates from a spreadsheet during onboarding. Members add a card through a branded link, or, if your old platform charged through Stripe, Stripe can copy their saved cards over.
- 3Turn on dues and rewards. Staff look members up in MemberZone, since the SpotOn register does not connect yet.
Pricing
MemberZone
On Starter and Growth there is no monthly platform fee. You pay a percentage of membership and loyalty volume processed: 2.8% on Starter, dropping to 2.4% on Growth. Everyday POS sales are not counted. High-volume programs move to a flat monthly Enterprise rate based on revenue and member count.
SpotOn Loyalty
Bundled with SpotOn plans; confirm current rates with SpotOn.
SpotOn Loyalty pricing last verified June 2026. Confirm current pricing on the SpotOn Loyalty website before deciding.
Frequently asked questions
Is MemberZone a SpotOn Loyalty alternative?
Yes. MemberZone adds memberships and subscriptions on top of loyalty with no monthly platform fee. It runs beside SpotOn today rather than connecting to its register, and connects natively to Toast, Square, Lightspeed, Shift4, and Clover.
Can MemberZone ship physical products and handle alcohol compliance?
Yes, and that's the difference from points-only loyalty. MemberZone moves physical goods with multi-carrier labels (Shippo), compliant DTC alcohol shipping (Vinoshipper), and tax and license integrations (ShipCompliant and Avalara).
More comparisons
MemberZone vs Square Loyalty
Square's points-only loyalty add-on: about $45/mo, and locked to Square.
MemberZone vs Clover Rewards
Clover's bundled points program (where Fivestars merchants land): convenient, but Clover-locked and points-only.
MemberZone vs Toast Loyalty
Toast's in-POS points for restaurants, priced as a cut of your sales.