MemberZone
Staff serving a queue of customers at a busy shop counter in the evening
Pricing

Pay only on what
you actually process

Starter and Growth are volume-based: no subscription and no per-seat pricing - just a one-time onboarding fee to get you live, then a simple percentage of the membership and loyalty volume you run through MemberZone. Enterprise is a flat monthly rate tailored to your revenue and member count.

$0
monthly subscription on Starter or Growth
2.8% → 2.4%
of processed volume, set by your annual volume
Every feature
unlocked at every tier from day one
Flat rate
one predictable monthly bill at Enterprise
A customer tapping a payment card at a cafe counter while a barista hands over their order
Charged on volumeA percentage of what you process, nothing else

No subscription

You only pay when you get paid

On Starter and Growth there is no recurring software bill and no per-seat charge, just a one-time onboarding fee to get you live and then a small percentage of the membership and loyalty volume you actually process. A quiet month costs you almost nothing.

Your everyday point-of-sale sales are never counted, only the membership and loyalty volume that runs through MemberZone. When a program outgrows that model, it moves to Enterprise: one flat monthly rate set by your revenue and member count, so the bill stops moving with your best months.

Volume-based tiers

Three tiers, one complete product

Your rate follows your trailing twelve-month volume and moves on its own as you grow. Nothing is held back on the smaller tiers.

Starter

2.8%
of processed volume
$0 / month · no subscription
Up to $250k / year

For new and growing programs finding their rhythm.

Popular

Growth

2.4%
of processed volume
$0 / month · no subscription
$251k - $1M / year

For established programs scaling recurring revenue.

Enterprise

Custom
flat monthly rate
One predictable monthly bill
$1M+ / year

A predictable flat monthly rate set by your revenue and member count, with priority support and hands-on onboarding.

Rates apply to membership & loyalty volume processed through MemberZone - not your everyday POS sales.

Estimate your rate

See your tier in seconds

Drag to your expected annual volume and we'll show your tier, effective rate, and a rough platform cost.

$180,000
$25k$2.5M+
Starter tier
2.8%rate
Estimated platform cost / year
$5,040

Included in every tier

Every feature.
Every tier.

We don't gate features behind plans. Higher volume simply earns a lower rate - the product is always complete.

Subscriptions & recurring billing
Loyalty & rewards engine
Member CRM across locations
Unlimited membership tiers
Real-time sync with the POS you already run
Physical-goods fulfillment & shipping
Alcohol compliance & tax integrations
Unlimited locations & staff
Email & in-app support

How it works

Three steps to live

1

Connect your POS

We connect your point of sale and get your program set up during onboarding.

2

Launch your program

Design tiers, rewards, and reward rules - every feature is unlocked from day one.

3

Pay as you grow

Starter and Growth pay a simple percentage of membership and loyalty volume. At Enterprise scale, that becomes one flat monthly rate.

Runs on the POS you already use

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FAQ

Pricing FAQ

How volume-based pricing works, what counts toward it, and when a program moves to a flat monthly rate.

Still have questions?

Talk to us and we'll walk you through MemberZone on the POS you already run.

What counts as "volume"?
The total membership and loyalty payment volume you process through MemberZone over a trailing 12 months. Your everyday POS sales aren't counted.
Are there monthly or setup fees?
On Starter and Growth there are no monthly fees and no per-seat charges - you only pay a percentage of what you process. There is a one-time onboarding and implementation fee to get you configured, migrated, and live, which we quote before you sign. Enterprise programs move to a flat monthly rate instead of a per-transaction percentage.
When does my rate change?
Your rate is set when you sign and holds for your contract term, so it never moves under you mid-year. At renewal we look at the volume you actually processed and set the rate for the year ahead from there - which can mean a lower percentage, or a move to a flat monthly rate above $1M/year.
What's included at each tier?
Everything. Every feature is available in every tier - higher volume simply earns a better rate. That includes the built-in marketing suite, so you never need a separate email tool like Mailchimp or Klaviyo.
How do I get Enterprise pricing?
Reach out to sales. Above $1M/year we'll put together a flat monthly rate based on your revenue and member count, with priority support and onboarding.
Can I ship physical products and handle alcohol compliance?
Yes. Unlike points-only loyalty apps, MemberZone moves physical goods - multi-carrier shipping (Shippo), compliant DTC alcohol shipping (Vinoshipper), and tax and license integrations (ShipCompliant, Avalara, TaxJar) - all included at every tier.

Start free. Pay as you grow.

Launch a membership program today - you only pay once you start processing volume.