Programs & plans
Run any kind of club
Subscriptions, allocation releases, or free-to-join perk programs - shipping physical products or purely digital benefits. Name your program, add plans with independent pricing and reward rules, pick a billing rhythm, and publish straight to your register.
- Subscription, release-based, or no-fee programs
- Multiple plans, each with its own pricing and rewards
- Ship physical goods or run points-only - your call
Name your program
Sunrise Coffee Club
Add membership plans
Weekly · Plus · Family
Set pricing
$18 · $42 · $95 / month
Publish to your register
Live on Square & Clover
Sunrise Coffee Club
3 plans · $18–$95 / month
Your register
MemberZone events
Inventory synced
24 SKUs updated
Member detected
Maya Chen · Member Plus
Perk applied
−15%
Sale recorded
Check #4821 · $73.25
POS integration
Recognized at the register, in real time
MemberZone sits behind Square and Clover, not beside them. Members are matched by card, phone, or email at checkout, and every sale flows back through live webhooks - so balances, rewards, and history are always current on the screen your staff already use.
- Member detection on every register, terminal, and handheld
- Live webhook sync - not nightly batches
- Square and Clover today, more POS on the way
Rewards & discounts
Rewards that fire at the register
The moment a member is identified on the check, their plan benefits apply automatically - percentage or dollar discounts, complimentary items, member pricing, and loyalty credits. No codes to type, no manual lookups, no extra staff training.
- Auto-applied discounts, comps, and member pricing on the check
- Points and loyalty credits that redeem at checkout
- Per-plan reward rules with redemption limits and an audit trail
Maya Chen
Member Plus
Sunrise Coffee Club
To: All members · 1,248
Spring release is now open
Hi Jordan, your members-only pre-sale opens Friday. Shop the new release before it's gone - your saved perks apply at checkout.
1,242
Delivered
58%
Opened
21%
Clicked
Marketing suite
A complete marketing suite, built in
Send one-off broadcasts to your whole list or a segment, and let transactional emails - welcomes, receipts, renewal notices, and shipment updates - send themselves. Every message is on-brand, so you are not paying for a separate email tool bolted on the side.
- One-off campaigns with list and segment targeting
- Automated transactional emails on every member event
- Fully customizable templates: your logo, colors, and merge tags
Taxes
Sales tax and excise, calculated and filed
Connect Avalara, ShipCompliant, or TaxJar and MemberZone applies rooftop-accurate sales tax and alcohol excise to every order - or falls back to your own state tax profiles. Rates are calculated at checkout, returns are filed automatically, and refunds are reconciled, so you never under-collect.
- Rooftop-accurate sales tax plus alcohol excise
- Avalara, ShipCompliant, and TaxJar - or built-in state profiles
- Calculated at checkout, filed automatically, refunds reconciled
State DTC license
Checking…
Volume limits
Pending
Age verification
Pending
Product registration
Pending
Compliance
Ship compliantly in every state
Before a package leaves, MemberZone checks it against the destination state's rules - your DTC license, volume limits, age verification, and product registration - through ShipCompliant, with your own allowed-states list as a fallback. Only cleared orders generate a label.
- Automated DTC checks: license, volume, age, and registration
- ShipCompliant integration with an allowed-states fallback
- Only compliant orders proceed to fulfillment
Fulfillment & shipping
Pickup or ship, one workflow
Track every order from confirmation through prep, ready, and complete. Coordinate in-store pickup or generate multi-carrier labels with Shippo - UPS, USPS, and FedEx - from the same fulfillment board, with tracking synced to automatic member notifications.
- Pickup coordination and carrier labels on one board
- Shippo-powered UPS, USPS, and FedEx labels
- Tracking synced to automatic member notifications
Maya C. · Weekly box · 4 items
Confirmed
Preparing
Ready
Complete
House blend roast
SKU-1042
On register
16
MemberZone
16
Synced inventory
Counts that match your counter
Sell an item at the register and stock updates in MemberZone. Allocate inventory for a release and your POS reflects it. One count, two systems, zero reconciliation.
- Bidirectional sync with your POS
- Per-item tracking by location
- Automatic allocation for scheduled drops
CRM pipeline
Turn leads into active members
Track contacts from first interest through invitation and enrollment. Import lists, send invites, and convert people to paying members without juggling spreadsheets.
- Lead, invited, and active pipeline stages
- Bulk import from CSV or spreadsheet
- One contact record across every location
Lead
24
Invited
12
Active
847
Maya Chen
Weekly Box · Downtown
Keep rewards until resume
Membership management
Manage every membership in one place
Pause billing, change plans, switch pickup locations, or update cards - from HQ or self-service. Every membership stays manageable without calling support.
- Pause and resume without losing rewards
- Change plans with prorated billing
- Location and payment updates in seconds
Reporting & analytics
Numbers you can act on
Active members, processed volume, retention, and plan mix - surfaced as insight cards and exportable reports. No AI gimmicks, just the metrics operators need.
- MRR, retention, and plan breakdowns
- Per-program and per-location views
- CSV export for finance teams
Active members
1,247
+8% vs last month
Monthly volume
$18.4k
Processed through MemberZone
Retention
94%
Rolling 90 days
And so much more
Multi-location HQ
Run every venue from one dashboard with per-location inventory, staff, and settings.
Roles & permissions
Owner, manager, and staff access scoped to the locations they actually work in.
Stripe on autopilot
Recurring billing, failed-payment retries, and tokenized cards without PCI headaches.
Branded signup pages
Custom signup flows that capture the member data your program needs.
Storefront add-ons
Sell one-time items alongside memberships from a built-in online store.
Guided data import
Bring members, cards, and history from another platform with structured import tools.
Scheduled releases
Seasonal drops with member selection windows and limited allocation.
Member self-service
Members manage their own plan, card, and pickup location from a branded portal.
Live dashboards
Volume, retention, and fulfillment metrics updated as your business runs.