Help Center
Step-by-step docs for running your HQ, member portal, integrations, and fulfillment - search below or browse by topic.
Onboarding, registration, and the key concepts you need to run your membership program
Create and manage your listings, tiers, pricing, and member benefits
Track inventory, build shipment templates, and manage product allocations
Run fulfillment cycles, create releases, and manage shipments from start to finish
Manage members, track contacts, and use CRM tools to grow your program
Set up loyalty programs, reward tiers, and member rewards to boost retention
Billing, Stripe integration, payout schedules, and managing failed payments
Connect MemberZone with your POS, website, and other tools
Configure your account, invite team members, and manage permissions
Detailed walkthroughs for common tasks like creating listings and running fulfillment
How to find, join, and sign up for memberships on MemberZone
Update your preferences, skip shipments, pause, or cancel your membership
Track shipments, understand delivery timelines, and resolve order issues
Learn about loyalty points, member rewards, and how to redeem rewards
Common questions about pricing, billing, and how MemberZone works for members
Step-by-step guide to Members, CRM, Payments, Shipping, Settings, Team, Integrations, Emails, and Locations pages in your dashboard.
Manage your per-location wine catalog including stock levels, product details, categories, and availability for club and ecommerce orders.
Step-by-step walkthrough of the Listings page and creation wizard for creating new clubs, editing existing ones, and managing listings.
MemberZone is a wine and beer club management platform that connects wineries and breweries with their club members through membership signups, billing, fulfillment, shipping, and POS integration.
Templates define what products go into a release or shipment, bridging your inventory and member orders for fulfillment.