Help Center
Step-by-step docs for running your HQ, member portal, integrations, and fulfillment - search below or browse by topic.
Onboarding, registration, and the key concepts you need to run your membership program
Create and manage your listings, tiers, pricing, and member benefits
Track inventory, build shipment templates, and manage product allocations
Run fulfillment cycles, create releases, and manage shipments from start to finish
Manage members, track contacts, and use CRM tools to grow your program
Set up loyalty programs, reward tiers, and member rewards to boost retention
Billing, Stripe integration, payout schedules, and managing failed payments
Connect MemberZone with your POS, website, and other tools
Configure your account, invite team members, and manage permissions
Detailed walkthroughs for common tasks like creating listings and running fulfillment
How to find, join, and sign up for memberships on MemberZone
Update your preferences, skip shipments, pause, or cancel your membership
Track shipments, understand delivery timelines, and resolve order issues
Learn about loyalty points, member rewards, and how to redeem rewards
Common questions about pricing, billing, and how MemberZone works for members
MemberZone runs clubs, memberships and programs for wineries, breweries and other businesses: signups, recurring billing, fulfillment, shipping, an online store, rewards and POS integration.
Connect your point-of-sale and shipping systems to MemberZone including Square, Lightspeed, Clover and Toast POS plus Shippo and Vinoshipper shipping, with dedicated guides for each integration.
Connect Vinoshipper to handle direct-to-consumer alcohol shipping with built-in state-by-state compliance, age verification, adult signature, and appellation-aware origin tagging.
What a program is (your club, membership or program), the three ways one can run (items on a schedule, access only, or releases), plans, statuses, and the public page members join from.
Rewards are tier-attached benefits you offer to club, membership or program members, including discounts, complimentary tastings, and fulfillment rewards.