fulfillment-and-releases
Fulfillment & Releases
Run fulfillment cycles, create releases, and manage shipments from start to finish
Cycles Overview
Batch member orders into fulfillment cycles and process them as a group through preparation, packing, and delivery.
Order Lifecycle
Every order status in a fulfillment cycle, what each means, how orders transition between them, and the audit trail behind each change.
Weekly and Every-2-Weeks Programs
Run a program that fulfills every week or every 2 weeks: the shared Monday-to-Sunday week in your time zone, Monday renewals, the earliest day orders are created, the autopilot weekday, plan billing and cancellation deadlines, how weeks are named, and why the schedule is locked once members join.
Inventory Holds and Blocking Issues
How inventory is held during fulfillment, what happens when a payment fails, and common issues that block an order.
Releases
Releases are ad-hoc fulfillment events for release-based clubs where you decide when to offer items and members participate individually.
Shipping Configuration
Set up and manage shipping for your clubs, memberships or programs and your store: the states you ship to, carriers, compliance checks, the default shipping origin, label generation, cost handling, and label history.
Ecommerce Orders
Store orders are one-off purchases through your online store, separate from your clubs, memberships or programs, with a step-by-step checkout (Contact, Delivery, Payment, Review) and confirmation page, guest checkout, member discounts, shipping from your store shipping options with live Vinoshipper or Shippo quotes where the customer pays some or all of it, tax from your tax provider where you use one, an age check for age-restricted businesses, staff-placed orders, and an optional "How did they hear about us?" answer on orders staff ring up.