MemberZone
A sales associate helping a customer at a minimalist retail checkout island with a tablet point of sale
MemberZone × Lightspeed

The membership solution,
built for Lightspeed.

Keep Lightspeed Retail at the center of your store. Let MemberZone take care of your membership program.

In short

MemberZone runs memberships, subscriptions, and rewards on Lightspeed Retail (X-Series). Members become Lightspeed customers with their membership details in the customer note, member discounts apply automatically at checkout, and points post from every sale, while MemberZone handles billing, fulfillment, and tax.

Built for businesses using Lightspeed

  • Restaurants
  • Retail & boutiques
  • Fitness & studios
  • Coffee & cafes
  • Wineries & bars
  • Breweries & taprooms
  • Salons & spas
  • Bakeries & sweets
  • Golf & clubs

Lightspeed + MemberZone

Everything your program needs.
Right where your team works.

Keep selling in Lightspeed while MemberZone keeps your members, discounts, rewards, and stock in sync.

  • Members

    Members become Lightspeed customers, with their member ID, status, and answers in the customer note.

  • Discounts

    Member discounts run as Lightspeed promotions and apply automatically at checkout.

  • Rewards

    Members earn points on Lightspeed sales, and returns take them back.

  • Catalog

    Products and prices import from Lightspeed into MemberZone.

  • Stock

    Counts are read from Lightspeed and checked before every write back.

  • Staff

    Import your Lightspeed users as MemberZone staff.

See it in action

Everything your team needs to take care of members.

  1. 01 · When a member walks in

    Know who they are.

    Find the member in Lightspeed and read their member ID and status in the customer note.

  2. 02 · At checkout

    Their discount is already there.

    Add the member to the sale and their member discount applies as a Lightspeed promotion.

  3. 03 · After the sale

    Points post on their own.

    Every sale earns points for the member, and a return takes back its share.

MemberZone running on a Lightspeed iPad POS with an Adyen handheld terminal

Built to work together

Your team keeps Lightspeed.
MemberZone handles the program.

No new checkout routine to learn. Members, discounts, and points flow through the Lightspeed sale your team already rings up.

  1. 01

    At the register

    Find members and let their discounts apply on the sale.

  2. 02

    Behind the scenes

    MemberZone keeps points, member details, and stock connected.

  3. 03

    For your team

    Your team keeps using the Lightspeed workflow they already know.

Built to help you grow

More members. Stronger programs.

MemberZone helps you grow beyond the day to day with marketing, engagement, and guidance built for programs like yours.

Two owners planning a member campaign on a laptop at their counter

01

Marketing built in

Email campaigns, templates, and member segments that MemberZone sends for you.

A shop owner chatting with a regular member at the counter

02

Member engagement

Benefits, rewards, and experiences that keep members coming back.

An owner checking program reports on a tablet in his dining room

03

Growth guidance

Reports and a team that helps you build a stronger program over time.

Pricing

$0 monthly platform fee.*

You only pay when your program does. The more it grows, the lower your rate.

* Starter and Growth have no monthly fee: 2.8% to 2.4% of the membership and loyalty volume you process. Enterprise is a flat monthly rate.

$180,000
$25k$2.5M+
Starter tier
2.8%rate
Estimated platform cost / year
$5,040

Lightspeed setup

Already using Lightspeed?

MemberZone connects to Lightspeed Retail (X-Series) with your Lightspeed sign-in.

  • Lightspeed Retail (X-Series)

    Sign in, approve access, and you are back in MemberZone.

  • One outlet per location

    Match each MemberZone location to its Lightspeed outlet.

Getting started

Get back to what you love.

Less time managing systems. More time with your members and guests.

  1. 01

    Meet your MemberZone team.

    Tell us about your business and the program you want to build.

  2. 02

    Connect Lightspeed.

    Sign in with Lightspeed and approve access. We walk you through it together.

  3. 03

    Get your program ready.

    Starting fresh or bringing members over, we help set everything up.

And we’ll be here as you grow.

More than one kind of program

Built for every kind of membership.

Paid memberships, subscriptions, and rewards programs, shaped around the way your business already works.

See how we compare

Square Loyalty alternative

Square's points-only loyalty add-on: about $45/mo, and locked to Square.

Submatic alternative

Submatic nails Square subscription billing. MemberZone wraps a CRM, loyalty, and fulfillment around it.

Subport alternative

Subport gives Square cafes their own branded ordering app. MemberZone unifies memberships, loyalty, and fulfillment behind the POS.

FAQ

Frequently asked questions

Common questions about running memberships, rewards, and fulfillment with Lightspeed.

Still have questions?

Talk to us and we'll walk you through MemberZone on the POS you already run.

Is MemberZone a good membership and loyalty solution for Lightspeed?
Yes. MemberZone connects natively to Lightspeed Retail. It runs subscriptions, memberships, and rewards that work right at the Lightspeed register, and unlike points-only loyalty apps it can ship physical goods with fulfillment, shipping labels, and tax built in.
Which Lightspeed product does MemberZone work with?
Lightspeed Retail, the X-Series point of sale. MemberZone connects with your Lightspeed sign-in and matches each MemberZone location to a Lightspeed outlet.
Do member discounts apply automatically on Lightspeed?
Yes. Member discounts are set up as Lightspeed promotions for a customer group, so they apply when staff add the member to a sale. Lightspeed allows one customer group per customer, so a member you have placed in a group of your own gets the discount once they are moved back.
Can staff see membership details in Lightspeed?
Yes. Each member's ID, membership status, and the signup answers you choose to show are kept in their Lightspeed customer note.
Do Lightspeed sales earn points?
Yes. Sales by a member earn points in MemberZone, and returns take back the points for what was returned.
Does stock stay in sync with Lightspeed?
Yes. MemberZone reads stock counts from Lightspeed when it imports and as items change, and checks the current count before writing a new one back after a pickup.
Can I import my Lightspeed staff?
Yes. Lightspeed users can be imported as MemberZone staff. Connections made before staff import was added need to reconnect Lightspeed once.
How much does MemberZone cost with Lightspeed?
Starter and Growth have no monthly platform fee. You pay a percentage of the membership and loyalty volume you process, starting at 2.8% and dropping to 2.4% as you grow. High-volume programs move to Enterprise, a flat monthly rate set by revenue and member count. Everyday Lightspeed sales are not counted.

Ready for a simpler way to run your program?

We'll help you get set up with Lightspeed and take it from there.