Getting Started
Reports
Run built-in reports, ask Zoe for a custom one, edit a report before you run it, save reports as one-click templates, and find your recent files. Report columns use your business's own words.
Reports
The Reports page (needs View Analytics or Export Data) has one-click built-in reports, your saved templates, and Zoe for anything else.
Built-in reports
Reports are grouped by Members, Orders & Fulfillment, Revenue & Finance, Reconciliation, Promotions, Products & Inventory and Compliance, with a Search reports... box. Click a report to run it; it downloads when it's ready ("Generating your report - it'll download when ready"). Some reports offer a Summary or Detail version.
- The BevLogic ship-compliance export (under Compliance) is offered only to businesses that sell alcohol.
- Signup answers and the "How did you hear about us" reports are covered in Signup Questions and Members.
Asking Zoe for a report
Click Ask Zoe in the page header and describe what you need, for example "promo code usage this year". Zoe shows a preview of the report with its filters and columns, with Edit and Save as template:
- Edit opens the report's editor in Zoe's panel: change the title, filters, columns and format, then click Run report, or Save as template. Back to Zoe returns to the conversation.
- Save as template opens a sidebar (see below).
Zoe names columns by their headers in the report, never by internal field names.
Report templates
A template turns a report into a one-click button under Your templates ("Reports your team saved for one-click reuse.").
- Save as template (from Zoe's preview or editor, or from a recent report) opens the Save as template sidebar: "Turn this report into a one-click button you can run anytime." Give it a name, an optional Description, and the Prompt that describes the report, then click Save template.
- To change one, open the template's menu (Template options) and choose Edit. The Edit template sidebar opens ("Update this reusable report. Changing the prompt re-plans it on the next run."); click Save changes.
Recent reports
Recent reports in the header opens a sidebar of files you've generated: "Download, regenerate, or save one as a template." Clear history permanently deletes your finished reports for this business (reports still in progress are kept).
Columns in your business's words
Report columns follow your business type:
- A product's production year is Vintage for wineries and wine bars, and Production Year for everyone else. The product page and inventory editor use the same word.
- Alcohol % appears only for businesses that sell alcohol.
- Outside wineries and wine bars, a product's category is its storefront category (or Uncategorized).
- Tax on products reads Product tax.
Still stuck?
Ask Zoe about this article and get a direct answer.
Related articles
Signup Questions
Ask people something when they join a program, such as a size, a preference or a date to remember, and use their answers on the People page, in exports, the Signup answers report, new-member emails, imports and at the register (Show at POS).
Navigating MemberZone
A guide to the HQ sidebar: its groups (People, Fulfillment, Inventory, Rewards, Financials, Marketing, Storefront, Settings), where Redemptions and Loyalty live, and how permissions and badges affect what you see.
Members Overview
Central hub for managing memberships in your clubs, memberships or programs, with links to detailed guides on filtering, editing, bulk actions, statuses, notes, and how members heard about you.